PROCESSING TIME

TRÈS BON currently ships from Canada, within 3-10 business days upon confirmation of your order, through our shipping service. You will receive an email with a tracking number after the shipment is processed. Once dispatched, you will receive a tracking number via email.

SHIPPING & DELIVERIES

Canada-wide Shipping

Please allow around 4-10 business days for delivery. We’re shipping Canada-wide, coast to coast! 🇨🇦 Did you know? Orders $80 and up also get free shipping!

Heads up: While we’re hustling to get your parcels out fast, there might be some delays because of important safety measures or inclement weather. But don’t worry—everything’s shipped tracking and delivery updates, so you can keep an eye on your new goodies. 💌

Local Pick-Up

Keep an eye on your inbox! Please allow around 1-3 business days for your order to be ready. We’ll send you an email when your order is ready for pickup, with all the deets on where to find us. 

Pick-up Hours:
⏰ Tuesday to Sunday: 12 PM - 6 PM
Pick-up Location:
📍 Reiyee Clothing
📍 5765 May Street, Halifax
Your order is with Bob, who is typically at the front counter— let him know your Order # and he’ll have it ready for you!

RETURNS & REFUNDS

Because Très Bon offers vintage and pre-loved pieces, each item is sold as-is and may show signs of wear. Orders are not eligible for return or refund and all our sales are final. We do not accept returns, exchanges, or refunds.
TRÈS BON is not responsible for any lost or undelivered parcels. 
TRÈS BON is not responsible for any damage that occur from incorrect use or care of the products. To prolong your item's life, please check our Wear & Care page.
If an order is returned due to incorrect address information provided by the customer, or if the parcel is left unclaimed, the customer will be charged again for the delivery.
Vintage and pre-loved items might show signs of wear or small imperfections. If you have a question about an item or require more information, please contact us at info@shoptresbon.com

AUTHENTICATION

All items are authenticated by our in-house experts. In the rare case that an item is found to be inauthentic, you will receive a full refund upon providing an inauthenticity certificate.